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Archive for the ‘Reference services’ Category

How I Spent My Christmas Vacation, or, Open Access Software for the Holidays

Posted by Beth Evans on January 3, 2008

Over the holidays I came across this fun link and posted it to CULIBS: http://www.wordperhect.net

One stalwart librarian thought he had caught a typo, but, no, it is “wordperhect,” with an “H” like in “helpful,” something every librarian tries to be.

Something else a lot of librarians try to be is up-on-the-latest-technology. We also try to be thrifty because we aren’t working in the highest-paid profession. So when we find ourselves with the cash to buy a new laptop, the thought of paying out half the price of the device for the privilege of being able to type well on it sends us out looking for alternatives, like wordperhect, perhaps.

I bought myself a new laptop in December and was looking forward to making a presentation at ALA Midwinter. The laptop doesn’t come with Microsoft Office and I wanted to avoid paying hundreds to get the package that includes PowerPoint. So, I decided, it’s now or never, time to look into cheaper or free alternatives. The dilemma here is should I go with an online host or download a product?

The argument for the download option is that you’ll have the product on your machine, it will run faster, and you’ll save the work you do on your own computer. A big contender in the download world is Openoffice.org. Openoffice was developed by Sun and meant to compete with Microsoft. The initial drawback of using it seemed to be that it didn’t offer as many bells and whistles as PowerPoint. I missed PowerPoint’s variety of slide templates, but it occurred to me that most of my slides are screen shots so I didn’t really need a colorful template for my presentation. An added feature of Openoffice is that although its default save mode has some odd file extension, you can save as a ppt (PowerPoint). This would be great if you lose your laptop on the way to a conference (not such a great thing) and have to run your flashdrive off a computer running PowerPoint (your small consolation).

The two online contenders that I looked at were Google
Docs
(which offers a presentation mode) and Zoho. Show, from Zoho, is extremely attractive and very colorful. The site is even kind of Googly looking (white, clean space punctuated by bits of bright color). It has a multitude of templates and seemed like a fun way to go. The big problem with Zoho is that the export feature doesn’t seem to work (no back up copy of your work) as promised and you will be left on edge wondering at your conference if you will be able to get into your own work. Google Presentation, which is built on Sun’s Openoffice, is pretty bland but has a decently functioning import feature.

A problem with the online tools is that their performance while you create a document is as jumpy as any other online input activity you might encounter. The feature that is most praised in the online tools is the ease they offer for doing collaborative work. A very cool feature of the online tools is that chat can run in a column to the side of the presentation. Imagine. While you are presenting, the audience can pass their comments up to you in real time. You might argue that it is all a very big distraction, but I suppose a positive way to go with this is to say, no more “sage on the stage in the classroom, no more sage on the stage at a conference.”

What I settled on in preparing for Midwinter is downloading Openoffice, sending them a check for what I could afford, creating my presentation in Impress (their PowerPoint equivalent) saving the work as a ppt file and almost flawlessly (the text on one slide was a little out of order) importing it to Google. I now have a copy of the file on my own computer, on a flashdrive saved in Openoffice format and as a PowerPoint, and as a url in Google. I think I’m all set to go, but if I start making changes, I’ll run into that problem of making the changes in all of the files.

Google Presentations will not let you back up a file on your own computer (scary, right?). When you opt to email the file, all you are doing is emailing the URL. This is, though, a useful feature pre-conference. People can come into your session with your page on their laptops ready to chat. Google also only lets you save 10 MB in presentations. If you do a lot of presentations and they are long, be prepared to delete post-conference if you are running through Google for the sake of the chat feature. You can use another online host for archiving and referral purposes. Slideshare is a freebie. Maximum file size allowed is 30MB. That should work well for image-heavy shows.

Happy open access new year to everyone!

Beth

Posted in Brooklyn College, Chat reference, Conferences, Digital reference, Library 2.0, Open access, QuestionPoint, Reference services, Social bookmarking, Technology | Tagged: , , , , , , , , , , , , , , | Leave a Comment »

Good summary of Mann article on why librarians are needed

Posted by lacuny on June 27, 2007

David Weinberger of Everything is Miscellaneous wrote a nice summary of Thomas Mann’s big-picture article, “The Peloponnesian War and the Future of Reference, Cataloging, and Scholarship in Research Libraries”
http://www.everythingismiscellaneous.com/2007/06/25/why-we-need-librarians/

The original article by Mann, a response to the Calhoun report, is located at http://guild2910.org/Pelopponesian%20War%20June%2013%202007.pdf

Posted in Cataloging, Catalogs, Reference services | Leave a Comment »

Blogs about reference services

Posted by Stephen Francoeur on April 30, 2007

Last week, I posted a list of key blogs that focus on catalogs and cataloging. This week, I’ll highlight sites about reference services.

Digital Reference
This is my own blog that I launched in the summer of 2003. I tend to cover mostly virtual reference services (chat, IM, and email reference).

Feel-good Librarian
The anonymous blogger behind this site writes, often movingly so, of her experiences working at the reference desk of a public library in the midwest. The author is great at detailing the human connections we make at the desk.

herzogbr.net
This public librarian in Massachusetts offers a “reference question of the week.

l-net
This is the official blog for Oregon’s statewide collaborative digital reference service (details on that here). While there are occasional posts noting that the new schedule for chat reference is up, there are far more posts in which contemporary trends in digital reference are analyzed and future developments theorized. Most of the writing on this blog comes from Caleb Tucker-Raymond, the coordinator for the service.

Pomerantz
An assistant professor at the School for Information and Library Science at UNC Chapel Hill, Jeff Pomerantz frequently writes about reference. Bonus material: on his personal site, he offers preprints to many of his scholarly articles on reference.

QuestionPoint: 24/7 reference services
This is the official blog of OCLC’s QuestionPoint service. Although the posts tend to be about the software and service itself, there are plenty more that feature discussion of what it is like (and should be like) to staff a cooperative reference service.

Ref Grunt
Written anonymously, this blog has been featuring since May 2003 the amusing bits and pieces of one librarian’s experiences and interactions working at the reference desk in a public library.

ResourceShelf
Launched in 2001 by Gary Price, this blog now features a team of contributors. As noted on the blog, the aim of the site is to highlight:

high-quality web-based resources, including databases, lists and rankings, real-time sources, and multimedia. They also post comments and observations about news in the information and web industry.

Talking Reference and . . .
This is the official RUSA blog. Recent posts have covered the growth of subject encyclopedias, ideas about updated signage for reference desks, and much more. Most posts have comments penned by readers that are worth checking out, too.

RUSQ
Reference and User Services Quarterly has for many years been the premier journal on the subject of reference services. Last October, this companion blog was launched as a current awareness tool and to provide a forum for readers to provide feedback on the content of the journal.

Virtual Dave…Real Dave
David Lankes, an associate professor at the School of Information Studies at Syracuse University, is well known for his work with the AskERIC and the Virtual Reference Desk projects. Here, he offers insights into his latest work and links to his presentations (slides, audio files, etc.) Many of his presentations lately have been about his work on the “Participatory Networks” report that was commissioned by the ALA’s Office of Information Technology Policy.

That’s it for reference blogs. Next week, I’ll offer up a sampling a blogs that discuss design issues for library web sites.

Posted in Blogs, Digital reference, Reference services | Leave a Comment »